Shipping Policy

Order Processing

At Nemora, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for us to prepare and dispatch your order. Once your order has been shipped, you will receive a tracking email with details on how to monitor the status of your shipment.

Domestic Shipping — United States

For our customers within the United States, we offer the following shipping options:

Shipping Method	Shipping Cost	Estimated Delivery Time
Standard/Free	Free	3-7 business days
Expedited	Calculated at checkout	2-4 business days
Express	Calculated at checkout	1-3 business days

International Shipping

We also ship to international destinations. Please note that delivery times for international orders typically range from 7-21 business days, depending on your location. Additionally, please be aware that you will be responsible for any customs duties or taxes associated with your order.

Order Tracking

Once your order has shipped, you can track its progress using the tracking number provided in your shipping confirmation email. If you have any questions or concerns about the status of your order, please don't hesitate to reach out to us.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us at support@nemora.shop within 10 days of the expected delivery date. When reaching out, please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@nemora.shop. We're here to help. Last updated: May 19, 2026